RatesIn ShopWe are now implementing a fixed pricing structure for many of our common in shop services. This will allow us to give a firm estimate on most jobs. For any service not listed, our normal rate of $60.00 per hour will apply.
*
Basic
Tune-up includes Windows Updates, Update Malware Software, Clean out
Temp
Files, and Defragment Hard Drive
**
Advanced
Tune-up includes the Basic Tune-up plus hard drive integrity scan,
memory
diagnostics, and quick malware scan.
Malware removal, if needed, may be extra.If multiple services are needed, ask us about combined pricing. On SiteOur On-Site Labor rate is $80.00 per hour, with a minimum charge of 1/2 hour, and no maximum charge. Additionally a mileage charge may be assessed. As of December 1, 2011, if a technician needs to travel more than 10 miles in one direction, a mileage charge will be assessed for all miles driven, in both directions, at the current IRS rate of mileage reimbusement. This mileage charge will be added to the customer's invoice. Please note that the mileage charge is assessed from your location to the location of our closest technician, which currently is Kingfield, Strong, or Wilton. Exceptions to this apply if a customer specifically requests a technician who is located further away.Pick up and Drop Off ServiceWe are pleased to offer a pick up and drop off service to assist our customers. For a fee of $10.00, our technician will drive up to 10 miles one way to pick up your computer to take back to his location for service. For an additional fee of $20.00 the technician will return your computer to your location, set up the machine, verify your internet connection is working, and install printer drivers if necessary. Customers may request either of these services, or combine them for a total charge of $25.00. These fees are in addition to the normal repair charges.Service ContractsOur Service Contracts are designed to give customers who anticipate significant onsite labor a way to purchase bundles of hours in advance at a reduced rate. Please see our Service Contracts page for more information.Senior Citizen DiscountWe recognize that many of our older clients are on limited incomes, yet depend on their computers for a variety of things. We are pleased to offer a 20% discount on all in-shop labor charges to our senior citizens. Simply ask us about this when you bring your computer in so we can be sure to apply this discount to your invoice. |